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Posted Saturday, September 12, 2009 3:49:34 AM


FSFlyingSchool Developer

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Last Login: Saturday, September 28, 2024 9:27:47 AM
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I see that was solved too. Excellent.

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


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Post #4996
Posted Sunday, September 13, 2009 10:02:04 AM
FSFlyingSchool Pilot

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Last Login: Tuesday, October 20, 2009 7:51:59 AM
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Meant to come back earlier and post this. Thanks for the fast customer service. I received my key and all is well.

Thanks,

2Low

Post #5003
Posted Monday, September 14, 2009 1:27:34 AM


FSFlyingSchool Developer

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Group: Administrators
Last Login: Saturday, September 28, 2024 9:27:47 AM
Posts: 5,065, Visits: 9,199
Fantastic!

Everybody gets their key in the end - they are always sent out, but...

some folks have SPAM filters,

some folks have email addresses given at the time of purchase that turn out to be no good,

some have email addresses they don't check anymore,

some have SPAM controlled by their ISP (Internet provider) that they don't even realize are there,

etc....

The worst situation is when a customer appears not to have received a key and does nothing about it for several days. We can't help unless we have been told that there is a problem.

The golden rule is - if the key does not arrive within 24 hours, contact the shop where the product was bought and let them know, with full details of the purchase including, most importantly, the email address to which the key should be sent.

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.

Post #5008
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