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FSFlyingSchool Pilot
Group: Forum Members
Last Login: Wednesday, February 24, 2010 8:27:13 AM
Posts: 5,
Visits: 15
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| I downloaded FSFlyingSchool 2010 and registered the product with no problem. I then purchased the Cessna aircraft but when I downloaded that it also down loaded FSFlyingSchool 2009. There was no registration key on the e-mail I got from the vendor PC Aviator so could not register it. When I exited FlyingSchool I was told I had not purchased a copy. What is the procedure for downloading these perograms? Thanks, Paul
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FSFlyingSchool Developer
Group: Administrators
Last Login: 2 days ago @ 8:59:32 AM
Posts: 5,065,
Visits: 9,200
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| Thanks for purchasing our products - we are sorry to hear about the problems you've experienced. To solve this case: 1. Install FSFS2010 and register it. 2. Enter the registration code for the Cessna Pack that you were sent shortly after you purchased it into the FSFS2010 program at the credits screen. Note that the registration code for the Cessna Pack is a single code - not several codes like the registration data for FlyingSchool itself. Please let us know how you get on.
Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer
FSFlyingSchool 2023 for Microsoft Flight Simulator
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FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
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FS Instant Approach for Microsoft Flight Simulator
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Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards
Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
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FSFlyingSchool Pilot
Group: Forum Members
Last Login: Friday, December 17, 2010 9:06:37 AM
Posts: 8,
Visits: 17
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| I have also paid for FSFS and, I thought, that I had paid for the Cessna 172 add-on but I can't find it. Will you PLEASE confirm that I have paid for BOTH parts of your program. This is the second time I've queried this and have had no reply thus far. Your after-sales service is a bit lacking. Your pre-sales nagging to get folks to sign up is pretty good but I guess you work harder on that aspect of your business, don't you?
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FSFlyingSchool Pilot
Group: Forum Members
Last Login: Friday, December 17, 2010 9:06:37 AM
Posts: 8,
Visits: 17
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| Dear Sirs May I apologize if you have replied to my first query and you have answered it but I haven't been able to find it. The site shows that I have put in three items since I joined but I can't find the first two. (This isn't a good start to my FSFS career and I fly even worse).....my best flight score is only 65.....
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FSFlyingSchool Developer
Group: Administrators
Last Login: 2 days ago @ 8:59:32 AM
Posts: 5,065,
Visits: 9,200
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peterjh (11/4/2010)
I have also paid for FSFS and, I thought, that I had paid for the Cessna 172 add-on but I can't find it. Will you PLEASE confirm that I have paid for BOTH parts of your program. No problem - please email us the following details of the purchase:
Date
Shop
Full name of customer
Email address used
Name and version of product(s) Purchased This is the second time I've queried this and have had no reply thus far. I cannot find another post on this subject - did you email us? If so - when? Please send us a copy. Your after-sales service is a bit lacking. I am very sorry you feel that way. We have thousands of happy customers, many of whom have praised our products and services. Your pre-sales nagging to get folks to sign up is pretty good but I guess you work harder on that aspect of your business, don't you? I am very sorry you feel that way. In answer to your question - the answer is no.
Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer
FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004
Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards
Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
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