Update to FSFS PRO was free to * registered owners * of FSFS Pro (not 2011 or 2010 or earlier)



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Update to FSFS PRO was free to * registered... Expand / Collapse
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Posted Wednesday, July 25, 2012 6:22:31 PM
FSFlyingSchool Pilot

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Hello,

After sorting out some serious issues with the Demo, I got the paid version working fine. Then I got an email offering a free upgrade. Silly me, I decided to go for it as the message said it was free. Now when I run FS Flying School I get an error message saying "Invalid Registration Key" and it runs in demo mode. All the fields in the Registration Details look OK.

What now? Uninstall, re-install the original program and forget about the upgrade?
Post #9983
Posted Thursday, July 26, 2012 2:15:19 AM


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Hi -

As I don't know what you have, from your report, I will have to guess that you have FSFlyingSchool 2011 installed or perhaps FSFS 2010?

The most common reason for what you have described is that you have installed FSFlyingSchool PRO over your existing installation and you do not own FSFlyingSchool Pro.

The mailers we send out announce a free update to registered owners of FSFlyingSchool PRO.

If the above is indeed what happened then you now have FSFlyingSchool PRO installed with a registration code in it for FSFlyingSchool 2011 or whatever it is you own. And so, it runs in demo mode, because the product (FSFlyingSchool PRO) is not correctly registered with an FSFS PRO code.

This is not a problem - all you need to do is install FSFlyingSchool 2011 (or whatever you had) right over the installation again (into the same folder).

You can download 2011 from here...
http://www.fsflyingschool.com/download/FSFlyingSchool_2011_Setup.exe


You can download 2010 from here...
http://www.fsflyingschool.com/download/FSFlyingSchool_2010_Setup.exe

That's all you need to do - just reinstall whatever version it was you had before.

If you wish to pay to upgrade to FSFS Pro then of course there is no need to install anything else - just purchase the upgrade and enter the new FSFS PRO registration codes you are sent after your purchase.

Hope this helps!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

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Post #9984
Posted Saturday, July 28, 2012 4:17:12 AM
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Sorry. I purchased and downloaded FS Flying School Pro. It installed and ran fine. Then I downloaded and installed the update for FS Flying School Pro (5.8.1). Now I get the error saying my registration key is invalid when I try to run the program, and it runs in demo mode.
Post #9990
Posted Saturday, July 28, 2012 7:03:57 AM


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Hi:


The fastest way to solve this is of you could send us a screen shot of the screen with the problem message on the screen.

To send us a screen shot, press the Print Scrn (print screen) button on your PC keyboard to capture the entire screen and then PASTE that information into an email to

support@FSFlyingSchool.com

To PASTE the screen capture, simply press Ctrl V while typing in the body of an email to us. The email will need to be in HTML format (not plain text).

If you have any problems doing this - you can always just take a picture of the screen with a digital camera and send us that picture. As long as the picture is clear we can use that!



Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
Post #9991
Posted Monday, July 30, 2012 6:07:07 AM
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OK. Will do. I just checked my phone and all I have a picture of is my registration details.

Thanks,

Don
Post #9997
Posted Monday, July 30, 2012 6:34:31 AM


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Hi:

"Now I get the error saying my registration key is invalid when I try to run the program, and it runs in demo mode."

We need to see this - but not here on the forum as it is your private data.

Please take a screen shot of your PC with this message on the screen - and then send to support@fsflyingschool.com - and then we can help.


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
Post #9998
Posted Monday, July 30, 2012 6:42:52 PM
FSFlyingSchool Pilot

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OK. The emails has been sent.
Post #10004
Posted Wednesday, August 01, 2012 6:10:49 AM


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Hi -

We have not yet received an email - we have contacted you by email to try to resolve this.


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
Post #10011
Posted Wednesday, August 01, 2012 6:41:57 PM
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Sorry about that. I sent it again from another email program & address. Hopefully this one makes it!
Post #10014
Posted Wednesday, August 01, 2012 11:55:47 PM


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Hi -

We have answered in detail via email - it contains your confidential data so I won't duplicate here.

Note to everyone - this case is worth noting - we publish free incremental updates (small improvements) often for our latest products.

We do not publish free incremental updates to products which are not our latest products - that means for example that as of the time of writing (AUG 2012) we are not updating for free:
FSFS2011
FSFS2010
FSFS2009
FSFS Classic

But you might see a mailer or other advertising announcing a free to registered owners incremental update to:
FSFS PRO
FS Instant Approach
FS Instant Help
...etc



Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
Post #10017
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