PurchasingProblem [solved - all keys sent within 24 hrs]



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PurchasingProblem [solved - all keys sent... Expand / Collapse
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Posted Monday, June 07, 2010 6:44:34 PM
FSFlyingSchool Pilot

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Last Login: Monday, August 31, 2015 4:17:56 AM
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I had no intention of using PayPal and it seems your site automatically redirects the purchase there.

To make matters worse I have not received a license key.

Please contact me ASAP for details as this is obviously confidential.

Thanks.


Windows 7 x64 | C300 128 
FSX Gold / FSUIPC 4.50 Velociraptor 600 
Sabertooth X58 | i7 950/4.0GHz 
6GB DDR3 1600/6-8-6-20-1T
GTX 570 (266.58)  26" W + 24"
Post #7482
Posted Tuesday, June 08, 2010 1:22:15 AM


FSFlyingSchool Developer

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Last Login: Saturday, September 28, 2024 9:27:47 AM
Posts: 5,065, Visits: 9,199
Hi

Your message is in a public forum and so we will respond both publicly here and also continue privately, as you requested.

>> I had no intention of using PayPal and it seems your site automatically redirects the purchase there.

We do try to make this as clear as we can. As explained on our web site on the page on which the customer makes the purchase -

"Our shop is powered by PayPal - but you can pay with any major credit or debit card"

>> To make matters worse I have not received a license key.

We do try to make this as clear as we can. As explained on our web site on the page on which the customer makes the purchase -

"...your purchased software registration key which you will receive via email within 24 hours."

>> Please contact me ASAP for details as this is obviously confidential.

Will do!

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.

Post #7485
Posted Tuesday, June 08, 2010 2:14:13 AM


FSFlyingSchool Developer

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Last Login: Saturday, September 28, 2024 9:27:47 AM
Posts: 5,065, Visits: 9,199
Hi again.

We attempted to send an email to the address used with your purchase and it was rejected by a service which asked us to fill out a form, but the link to the form only produced the following message: "Unable to process Allowed Sender request."

We therefore cannot send email to that address.

This also means that your emailed registration codes will not reach you.

Please let us know - via this forum - what you would like us to do next.

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.

Post #7489
Posted Tuesday, June 08, 2010 5:18:52 AM
FSFlyingSchool Pilot

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Thank you for reminding me that I had set up a username and password in the 'old' fs9 version of your programme.
Neal
Post #7491
Posted Tuesday, June 08, 2010 5:33:27 AM


FSFlyingSchool Developer

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Group: Administrators
Last Login: Saturday, September 28, 2024 9:27:47 AM
Posts: 5,065, Visits: 9,199
>> Thank you for reminding me that I had set up a username and password in the 'old' fs9 version of your programme.
Neal

Hi Neal - sorry I am not sure if I can help - not sure what you mean.

FSFlyingSchool works with FS9 (FS2004) in all its versions - does that help?

Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004


Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards

Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!

If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.

Post #7492
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