|
|
|
FSFlyingSchool Pilot
Group: Forum Members
Last Login: Tuesday, October 03, 2017 2:16:31 PM
Posts: 2,
Visits: 4
|
|
Hello,
Yesterday I purchased FSFlyingSchool but when running the program I receive the error:
Faulting application name: FSFlyingSchool.exe, version: 5.3.0.0, time stamp: 0x59c26bb1
Faulting module name: MSVBVM60.DLL, version: 6.0.98.15, time stamp: 0x49b01fc3
Exception code: 0xc0000005
Fault offset: 0x000640da
Faulting process id: 0x2280
Faulting application start time: 0x01d33b359097a5dc
Faulting application path: C:\Program Files (x86)\FSFlyingSchool 2017\FSFlyingSchool.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVBVM60.DLL
Report Id: db108758-ccd3-4c54-a089-61d6660145f3
Faulting package full name:
Faulting package-relative application ID:
Followed by the error:
Fault bucket 109172817276, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: FSFlyingSchool.exe
P2: 5.3.0.0
P3: 59c26bb1
P4: MSVBVM60.DLL
P5: 6.0.98.15
P6: 49b01fc3
P7: c0000005
P8: 000640da
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER520B.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER524A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5249.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER525A.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_FSFlyingSchool.e_b852498c6cbd98d98cd0d3846ff065bbedcd9c17_7de24af4_2d4358a2
Analysis symbol:
Rechecking for solution: 0
Report Id: 0b216418-739c-4afa-8ebf-2d40fe7b9e2e
Report Status: 268435456
I am on a clean install of Windows 10 Home Pro (Reinstalled windows after having the same issue). The installer I am using is FSFlyingSchool_2017_XPlane11_Setup.exe. I am running this as an administrator and also tried reinstalling this into the ProgramData directory but getting the same error. The error dump listed above has the following text.
Version=1
EventType=APPCRASH
EventTime=131513921590472195
ReportType=2
Consent=1
UploadTime=131513921594768373
ReportStatus=268435456
ReportIdentifier=e24c0532-37ba-47a1-8b6a-0d2b0ea612ea
IntegratorReportIdentifier=c1da14bb-9b03-47ab-bff2-aaeef022d7c3
Wow64Host=34404
Wow64Guest=332
NsAppName=FSFlyingSchool.exe
AppSessionGuid=000000e0-0001-0006-55c4-5b03373bd301
TargetAppId=W:000664366817b9497e0043788d065a8e7edf00000904!0000db4165d2667e529e1153f4aa60aa508d074c883b!FSFlyingSchool.exe
TargetAppVer=2017//09//20:13:22:57!378f7d!FSFlyingSchool.exe
BootId=4294967295
ServiceSplit=3539031
TargetAsId=1932
Response.BucketId=eed4cc69312b3f131ddc7243adcb0d7e
Response.BucketTable=1
Response.LegacyBucketId=109172817276
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=FSFlyingSchool.exe
Sig[1].Name=Application Version
Sig[1].Value=5.3.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=59c26bb1
Sig[3].Name=Fault Module Name
Sig[3].Value=MSVBVM60.DLL
Sig[4].Name=Fault Module Version
Sig[4].Value=6.0.98.15
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=49b01fc3
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000640da
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=b2c1
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=b2c1cf8f3698e42463f757b9eed90e5b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=3ac6
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=3ac6ac04e08a435c9cd68b4dce37ae17
UI[2]=C:\ProgramData\FSFlight School\FSFlyingSchool.exe
UI[3]=FSFlyingSchool - Fly Like the PROs with X-Plane 11 and 10 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\ProgramData\FSFlight School\FSFlyingSchool.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32tdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\MSVBVM60.DLL
LoadedModule[6]=C:\WINDOWS\System32\USER32.dll
LoadedModule[7]=C:\WINDOWS\System32\win32u.dll
LoadedModule[8]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[9]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[13]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[14]=C:\WINDOWS\System32\sechost.dll
LoadedModule[15]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[16]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[17]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[18]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[19]=C:\WINDOWS\System32\ole32.dll
LoadedModule[20]=C:\WINDOWS\System32\combase.dll
LoadedModule[21]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[22]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[23]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[24]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SXS.DLL
LoadedModule[26]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[27]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[28]=C:\WINDOWS\System32\coml2.dll
LoadedModule[29]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[30]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8\comctl32.DLL
LoadedModule[31]=C:\WINDOWS\System32\SHCORE.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=FSFlyingSchool - Fly Like the PROs with X-Plane 11 and 10
AppPath=C:\ProgramData\FSFlight School\FSFlyingSchool.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=DE7F9681D82E9B3A7E00A22C8C1B4DEA
MetadataHash=856560054
Is there a prerequisite I may be missing? MSVBVM60.DLL points to VB6 which doesn't seem to be released for Windows 10...
Thanks
Rick
|
|
|
|
|
FSFlyingSchool Developer
Group: Administrators
Last Login: Yesterday @ 8:59:32 AM
Posts: 5,065,
Visits: 9,200
|
|
Hi Rick:
Rest assured that we are able to solve almost every case - we will need to gather some data and ask you to do a few things - but we certainly should be able to get you up and flying. 
1. Running as an administrator is essential - please perform the following EXACT steps for both the installer AND the program (FSFlyingSchool) it installs. Please install it to a completely NEW folder for this test.
IMPORTANT! FSFlyingSchool should always be run 'as an administrator'.
You should do this even if you are the only person who uses the PC and even if you are an administrator.
To do this, right click on the FSFlyingSchool icon, shortcut or menu item you use to launch FSFlyingSchool, select
'Properties' from the menu, select the 'Compatibility' tab, and turn ON 'Run this program as an administrator'.
2. You mentioned "after having the same issue". An issue with what?
>> I am on a clean install of Windows 10 Home Pro (Reinstalled windows after having the same issue).
3. If the above step (1) does not solve the case, you will most likely need to tell your security software that it must allow FSFlyingSchool to run without hindrance - this is often called "allow" or "permit" or something similar in the menus of the security software on your PC.
Please let me know how you get on and if you have any questions.
Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer
FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004
Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards
Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
|
|
|
|
|
FSFlyingSchool Pilot
Group: Forum Members
Last Login: Tuesday, October 03, 2017 2:16:31 PM
Posts: 2,
Visits: 4
|
|
Thanks for the reply.
1) I uninstalled then reinstalled it in the folder "C:\Program Files\FSFlyingSchool" (Before I tried "C:\Program Files (x86)\FSFlyingSchool" and "C:\ProgramData\FSFlyingSchool"), checked the run as administrator (I was doing this before as well) and it worked
2) For this I meant that I was receiving the exact error before trying the 2 folders above so I decided to reinstall windows just in case it was something I installed in the past that may have messed with a configuration somewhere...
3) In regards to security software I don't have any extra AntiVirus installed at the moment, just the default Windows defender pre-installed with Windows 10.
Thanks a lot again and I can't wait to try it out.
Rick
Rick
|
|
|
|
|
FSFlyingSchool Developer
Group: Administrators
Last Login: Yesterday @ 8:59:32 AM
Posts: 5,065,
Visits: 9,200
|
|
Hi again Rick:
Excellent result! Thanks for letting us know what you did.
Have a great weekend of flights!
Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer
FSFlyingSchool 2023 for Microsoft Flight Simulator
FSFlyingSchool 2023 for X-Plane 12 & 11
FS Instant Approach 2023 for X-Plane 12 & 11 (Windows)
FSFlyingSchool PRO 2020 Prepar3D v 5
FSFlyingSchool PRO 2019 FSX, FSX-SE, FS2004
FSFlyingSchool USA for Microsoft Flight Simulator
FS Instant Approach 2019 for X-Plane 11 (Mac)
FS Instant Approach for Microsoft Flight Simulator
FS Instant Help for FSX, FS2004
Winner of 5 consecutive PC Pilot Magazine 'Classic Product' Awards
Fly like the Pros with X-Plane, Flight Simulator and Prepar3D!
If you wish to unsubscribe simply reply to email with the word UNSUBSCRIBE in the SUBJECT line.
|
|
|
|