Installation problems



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Posted Wednesday, March 07, 2018 7:34:25 PM
FSFlyingSchool Pilot

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Last Login: Saturday, May 28, 2022 1:32:52 PM
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Just installed FSFlying school 2018. Everything seemed to install OK, but when I click on the desktop icon, it says"This app can't run on your PC". I'm using Windows 10 and X-Plane 11.

What am I missing?

Thanks
Post #13272
Posted Thursday, March 08, 2018 7:54:07 AM


FSFlyingSchool Developer

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Last Login: Saturday, September 28, 2024 9:27:47 AM
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Hi:

Rest assured that FSFlyingSchool 2018 for X-Plane 11 and 10 is running on Win10 PCs all over the world.

The problem is likely to be caused by security constraints from Windows or other security software on the PC.

Firstly - please make sure you have done this exactly as described in the manual...

IMPORTANT! FSFlyingSchool should always be run 'as an administrator'.
You should do this even if you are the only person who uses the PC and even if you are an administrator.
To do this, right click on the FSFlyingSchool icon, shortcut or menu item you use to launch FSFlyingSchool, select
'Properties' from the menu, select the 'Compatibility' tab, and turn ON 'Run this program as an administrator'.


Be sure to quit all programs and then get into a plane in XP and only then return to Windows Desktop and launch FSFlyingSchool.

If you still have problems, please send a screen shot of the message to support@FSFlyingSchool.com

as often the fastest way to solve this is if you could send us a screen shot of the screen with the problem message on the screen.

This helps enormously as we can "see what you can see" and this will often tell us what the problem is without the need for any further investigation.

Please make sure the screen shot clearly shows the problem message.

To send us a screen shot, press the Print Scrn (print screen) button on your PC keyboard to capture the entire screen and then PASTE that information into an email.

To PASTE the screen capture, simply press Ctrl V while typing in the body of an email to us. The email will need to be in HTML format (not plain text).

Please send the email containing the screen shot which you send to us, to yourself as well, so that you can see if the screen shot is correctly shown in the email and that it is readable and clearly shows the problem you are experiencing.

If you have any problems doing this - you can always just take a picture of the screen with a digital camera and send us that picture. As long as the picture is clear we can use that!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


FSFlyingSchool 2023 for Microsoft Flight Simulator
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Post #13273
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