Error: -2147467259 - Unable to play the file on the device.



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Error: -2147467259 - Unable to play the file... Expand / Collapse
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Posted Wednesday, August 16, 2017 6:03:46 AM
FSFlyingSchool Pilot

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Last Login: Wednesday, August 16, 2017 11:28:01 AM
Posts: 2, Visits: 6
Hi Jeff,

Much appreciated!!

Here we go :-)

1. & 2.
- I start X-Plane 11 (Steam)
- New flight
- Stock Cessna Skyhawk
- Departure from KJFK, runway 13R
- Real time Weather
- Real world Time
- Everything loaded, in the cockpit, not on pause
- Start FSFlyingSchool 2017
- Select Quick Start
- Click Connect
- When connected back to xplane
- Start engine
- Takeoff
- After a minute or so the following error occurs:
"Error -214746259 - Unable to play the file on the device. Location: SoundTimer::Timer"
3. Please define sound-related software; I have skype for business (it's my work laptop) and Spotify
4. No, I have shut down anything audio related prior to running FSFS & X-plane
5. The settings are:
- Voice Command: Off - No voice commands
- Spoken Tips: Simulator & FSFS Tips
- Sound Card Setup: Default Sound Card

I hope you can help me!! Thanks for your time.
All the best,
Ruud
Post #13071
Posted Saturday, August 19, 2017 4:25:57 AM


FSFlyingSchool Developer

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Last Login: 2 days ago @ 8:59:32 AM
Posts: 5,065, Visits: 9,200
Hi Ruud:

Thanks for all the information - excellent!

The error is related to sound software/hardware.

Firstly make sure you have done this exactly as specified...

FSFlyingSchool must always be run 'as an administrator'.
You must do this even if you are the only person who uses the PC and even if you are an administrator.
To do this, right click on the FSFlyingSchool icon, shortcut or menu item you use to launch
FSFlyingSchool, select 'Properties' from the menu, select the 'Compatibility' tab, and turn ON 'Run this program as an administrator'.


Next, you may need to try different sound device selections at the Settings Screen of FSFlyingSchool.

You can test each one by pressing the "Listen to Instructor" button at the Aircraft screen.

On most PCs only ONE setting will work with FSFlyingSchool. We need to find which one works on your PC.



>> "- After a minute or so the following error occurs:"

Does the instructor ever speak before this occurs?


>> "3. Please define sound-related software; I have skype for business (it's my work laptop) and Spotify"

These should not be a problem so long as they are, for certain, not running in any way at the time FSFlyingSchool runs.



The error can occur if the sound equipment on the PC is changed from one session of FSFlyingSchool to the next, such as unplugging USB headphones which were plugged in the last time FSFlyingSchool was run. Is this the case?


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


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Post #13073
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