Email with unlock keys not received



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Posted Wednesday, September 07, 2016 2:11:49 AM
FSFlyingSchool Captain

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Last Login: Friday, September 16, 2022 2:41:38 AM
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Hello
I just bought upgrade to FSFlyingSchool Pro 2016 : order 3512-6917-2686-2833 september 7 2016. I am waiting for an e-mail with the unlock codes. Could You send me a private message with downloading link and registration keys.
Thank you very much.
Best regards
Post #12762
Posted Friday, September 09, 2016 12:12:11 AM
FSFlyingSchool Captain

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Hello,
I finally got the email 8 hours later. Please let me know if it is because of this post. The problem has been solved. Thank you.
Best regards
gerodcray
Post #12763
Posted Friday, September 09, 2016 4:16:41 AM


FSFlyingSchool Developer

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Hi Gerod:

Thanks for letting us know you got it - we are looking into what problem caused this to happen. In at least 99% of our sales, customers will get their codes within around 60 seconds, but faults occasionally occur and we are investigating this with the 3rd party automated payment processing service we use.

Your post to the forum helped of course - and we could also see from our own records that codes had not been delivered to you.

I hope you enjoy your flights!


Jeff Preston ('Squadron Leader') - FSFlyingSchool Publisher & Lead Developer


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Post #12764
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